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Tow Truck Tracking System for Faster Dispatch, Safer Drivers, and More Jobs

Every minute matters when customers are waiting for roadside assistance. A tow truck tracking system gives your tow truck company real-time visibility into every vehicle, helping dispatch the closest driver, improve customer communication, and reduce operating costs.

Track Your Truck provides GPS tracking hardware and NetTrack fleet management software designed to help towing businesses of all sizes improve efficiency. Whether you operate a few tow trucks or manage a growing fleet across multiple locations, our solution delivers the tools you need to increase productivity while controlling expenses. Every plan includes NetTrack software, a free GPS tracking device, and a 30-day money-back guarantee so you can get started with confidence.

By Industry 19
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What Is a Tow Truck Tracking System?

A tow truck tracking system combines GPS tracking hardware with cloud-based fleet management software to monitor vehicle locations, driver activity, maintenance, and dispatch operations in real time. Tracking devices can be hardwired into your vehicle’s electrical system or connected through the OBD-II port.

They use GPS satellites and cellular networks to securely transmit location and vehicle data to NetTrack, where fleet managers and dispatchers can monitor operations from any computer or mobile device.

With real-time visibility, your team can respond faster, reduce unnecessary mileage, improve customer service, and complete more jobs each day.

Track Your Truck is your source for fleet management solutions enabling you to provide an exceptional customer experience. Connect a GPS fleet tracker device to your vehicle and pair the technology with your choice of software to start streamlining your operations.

Real-Time GPS Tracking

Knowing exactly where every tow truck is allows your dispatch team to make better decisions.

NetTrack displays all of your tow trucks on one interactive map, making it easy to:

  • Locate every vehicle in real time
  • Dispatch the closest available truck
  • Share locations with dispatchers and managers
  • Monitor multiple vehicles from one dashboard
  • Provide accurate customer ETAs

Real-time GPS tracking improves scheduling and dispatching efficiency while helping reduce customer wait times by assigning the nearest available driver.

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Dashcams and Video Telematics

Pair your GPS tracking system with AI-enabled dashcams for even greater visibility. Choose from forward-facing or dual-facing cameras mounted to meet your fleet’s needs. When a harsh braking event, collision, speeding incident, or other risky behavior occurs, video clips are automatically uploaded for review.

Video telematics can help your tow truck company:

  • Capture unbiased accident footage
  • Reduce false liability claims
  • Improve driver accountability
  • Monitor vehicle and asset security
  • Identify coaching opportunities

Driver Safety and Coaching

Safe drivers protect your business, customers, and equipment. NetTrack provides real-time alerts for speeding, harsh braking, rapid acceleration, excessive idling, and other risky driving behaviors. Managers can review reports, video events, and driver scorecards to identify trends and coach employees using real driving footage. This proactive approach helps reduce accidents while encouraging safer driving habits across your fleet.

Route Optimization to Win More Jobs

Efficient routing helps your business respond faster while lowering operating costs. NetTrack recommends efficient routes based on current vehicle locations, allowing dispatchers to reduce travel time and batch nearby service calls together. Automated ETA updates keep customers informed while drivers stay focused on the road. Better routing can reduce duplicated work, lower fuel consumption, and help your team complete more service calls during each shift.

Maintenance, Diagnostics, and Preventive Care

Tow trucks work hard every day, making preventive maintenance essential. NetTrack automatically tracks vehicle mileage and engine diagnostics to remind you when service is due. Diagnostic trouble-code alerts notify managers when issues require immediate attention, helping reduce breakdowns and extend vehicle life.

Proactive maintenance scheduling minimizes downtime while helping avoid expensive emergency repairs.

Geofences, Alerts, and Rules

Create customized rules that keep your fleet operating efficiently.

Set geofences around your yard, customer locations, impound lots, or job sites to receive notifications whenever vehicles enter or leave designated areas.

You can also configure alerts for:

  • Excessive speeding
  • Unauthorized after-hours vehicle use
  • Excessive idling
  • Unexpected vehicle movement
  • Arrival and departure events

These automated notifications improve fleet security while helping managers respond quickly to unusual activity.

Hardware Options and Deployment

Track Your Truck offers GPS tracking hardware for virtually every towing operation. Available options include:

  • Hardwired GPS trackers
  • Plug-and-play OBD-II devices
  • Battery-powered asset trackers for trailers and equipment
  • Rugged, weather-resistant hardware for demanding environments

We also offer customized hardware recommendations and OEM solutions to match your fleet’s unique operational requirements.

Dispatching for Faster Response and More Jobs

Fast response times create happier customers and more completed jobs. With real-time GPS tracking, dispatchers can instantly identify the closest available tow truck instead of making phone calls to locate drivers. Automated ETA notifications keep customers informed throughout the service call, while dispatchers can prioritize emergency recoveries or high-value jobs when multiple requests arrive simultaneously.

The result is faster dispatching, improved customer satisfaction, and increased fleet productivity.

Mobile Apps and Remote Access

Manage your tow truck fleet from virtually anywhere using the NetTrack mobile app for iOS and Android. From your phone or tablet you can:

  • View live vehicle locations
  • Receive push notifications for important alerts
  • Review driver activity
  • Monitor maintenance reminders
  • Access reports on the go

Role-based user permissions allow administrators to control access to fleet information while maintaining account security.

Integrations and APIs

Track Your Truck integrates with many dispatch, transportation management, payroll, and business systems. Telematics data can be synchronized with existing workflows to simplify billing, payroll, reporting, and operational management. Developers can also use our API documentation to build custom integrations tailored to your business.

Pricing, Plans, and Contracts

We believe tow truck fleet tracking should be straight forward. Our plans include NetTrack fleet management software, mobile applications, reporting tools, and ongoing software updates. Choose month-to-month or annual billing based on your business needs. There are no hidden fees, and every new customer receives a free GPS tracking device along with our 30-day money-back guarantee.

Installation, Onboarding, and Support

Getting started is quick and simple.

Most GPS tracking devices install in approximately 30 minutes or less. Choose self-installation or professional installation depending on your fleet and hardware selection. Our U.S.-based support team responds in an average of 15 minutes, providing knowledgeable assistance throughout installation, onboarding, and daily operation.

Security, Compliance, and Privacy

Fleet data is protected using secure encryption and industry-standard security practices. Administrators can manage user permissions, review access history, and generate reports that support internal policies and compliance requirements. Data retention options help businesses maintain historical fleet records while protecting sensitive operational information.

ROI, Cost Savings, and Business Impact

GPS tracking helps improve profitability across your operation.

Many tow truck fleets experience measurable savings by:

  • Reducing unnecessary mileage
  • Lowering fuel costs through idle monitoring
  • Cutting idling time by as much as 30%
  • Scheduling maintenance before major repairs occur
  • Improving dispatch efficiency and completing more jobs each day

By reducing wasted fuel, preventing avoidable repairs, and responding faster to customers, a tow truck tracking system can deliver a strong return on investment.

Frequently Asked Questions

Is there a way to track tow trucks?

Yes. GPS tracking devices installed in tow trucks provide real-time vehicle locations, allowing dispatchers to monitor fleets, assign the closest available driver, and provide accurate ETAs to customers.

Can I track flatbeds and wheel-lift trucks?

Yes. Our GPS tracking solutions work with flatbeds, wheel-lift trucks, integrated wreckers, and other commercial towing vehicles.

How much does fleet tracking cost?

Pricing depends on the hardware and service plan you choose. Track Your Truck offers affordable month-to-month and annual plans that include NetTrack software, with transparent pricing and no hidden fees.

Is it illegal to put a tracking device on a company vehicle?

In most cases, businesses may install GPS tracking devices on company-owned vehicles used for business purposes. Because laws vary by state and specific circumstances, employers should establish clear fleet policies and consult legal counsel regarding local requirements.

How long does installation usually take?

Most installations take approximately 30 minutes per vehicle, depending on the hardware selected.

What is included in the monthly tracking fee?

Plans include NetTrack fleet management software, mobile apps, reporting, software updates, and U.S.-based customer support.

Do you offer warranty and return policies?

Yes. GPS tracking devices include a one-year warranty, and every new customer receives a 30-day money-back guarantee.

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Request a Custom Quote Today

Whether you manage three tow trucks or hundreds of vehicles, Track Your Truck can help improve dispatching, reduce costs, and grow your business. Request a custom quote, schedule a personalized demo, or start your free 30-day trial with a free GPS tracking device today.

Our fleet tracking specialists will work with you to recommend the right combination of GPS tracking hardware, dashcams, and NetTrack software based on your fleet size, business goals, and operational needs. Whether you’re replacing an existing system or implementing GPS tracking for the first time, we’ll help you choose a solution that fits your workflow and budget.

With flexible month-to-month and annual plans, transparent pricing, and no hidden fees, it’s easy to get started. Every solution is backed by U.S.-based customer support, a one-year hardware warranty, and a 30-day money-back guarantee, giving you the confidence to experience the benefits of real-time fleet visibility with minimal risk.

Ready to dispatch faster, improve customer satisfaction, and gain greater control over your fleet? Contact Track Your Truck today to request your custom quote or schedule a live product demonstration with one of our fleet management experts.

For detailed pricing information, request a custom quote.

We’re Here to Win You More Business!